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Digital is changing the earth. Both digitization and digitalization is impacting organizations in a way that today, no discussion is complete in the technology world without these two buzzwords. Digital technology is emerging as a great enabler to pave the style for efficient service commitment, governance and improved admission to financial inclusion, educational activity, justice and healthcare. On this backdrop, the 17th VARINDIA INFOTECH FORUM 2022 took identify that set a new benchmark for an insightful word on digital transformation and disruptive trends that would drive the future.

Having entered its 17th year, the Infotech Forum assembled together the who'south who from across the industry, It consultants and senior government officials and PSUs and setting up a platform for a solar day-long event consisting of power-packed sessions of technical presentations, panel discussions and discourses on problems impacting the applied science landscape and, most importantly business networking. The theme of the 17th INFOTECH FORUM was – Collaboration to Drive Digital Transformation.

The eminent dignitaries whose presence raised the bar of the event include S.Northward Tripathi, Secretary-Ministry of Parliamentary Affairs- Govt. Of India; Kunwarsingh R Singhel, Dy. Manager Maharashtra Judicial University; Sudharkar V Yarigadda, Joint Director, Maharashtra Judicial Academy; Dr. Vipin Tyagi, ED, C-DOT; Jayantha Prabhu, Group CIO – ESSAR; Dr. Rajesh Narang, CTO – GeM; Vijay Sethi, CIO & CSO – Hero MotorCorp ; Republic of india B Anand, CIO - NATGRID; Dr. Herald Dcosta, Manager- Intelligent Caliber Security; Sanjeev Sinha, President – IT & Digital Transformation, India Power Corporation Limited; Chandra Mouli, Chief Information & Engineering Officer – Sankara Nethralaya, Dr. S K Meher, CIO-AIIMS; South.S. Sarma, Scientist E, Cert-In; Dr. Deepak Kumar Sahu, Publisher & Chief Editor, VARINDIA and Group of Publications; Dr. Rajeev Papneja, COO- ESDS Software Solutions; and Due south Mohini Ratna, Editor-VARINDIA.

Talking about the day's theme "Collaboration to drive digital transformation", S Mohini Ratna, Editor - VARINDIA said that digital transformation is about a change in thought and organization's civilization and that loftier-performing companies deliver better experiences with greater security. "The role of Principal Data Officers (CIO) is getting wider and they are working as the Chief Involvement officer, working closely with the CEOs. With the fast changing applied science, CIOs and CMOs piece of work closely together, with other C-level executives who tend to outperform competitors. Every bit businesses derive more and more than revenue from digital capabilities and service offerings, information technology becomes crucial for them to start on the path to secure customer data - and achieve true digital transformation - without dampening innovation."

She farther added ,that social media has matured as a channel for digital communication, and includes a multitude of platforms that cybercriminals notice very useful. "Past 2019, it is expected that their activities will spread to others mediums including Instagram, Snapchat, WhatsApp and Telegram – a messaging app with a bot characteristic that has proven peculiarly appealing to cybercriminals," she said.

Speaking on the topic Digital transformation and innovation, Dr. Deepak Kumar Sahu, Publisher & Chief Editor, VARINDIA and Group of Publications said that both digital transformation & innovation has become imperative for all businesses whether pocket-sized, medium or large. "However, change is the only thing that is constant. Enterprises should be able to deliver customised applications at the speed of ideas. Our survey from 300 CIO'due south in India says, about 75% of organisations said, their organisation is already undergoing digital transformation. That'southward the way to stay ahead in competition in today's world. Secondly, lowering operational costs and enhancing customer experience is the cadre of digital transformation. The main issue is lack of security awareness among employees that proves to be a serious risk as businesses transform and embrace opportunities provided by the Net of Things (IoT)," he said.

The showtime speaker of the Forum, Chandra Mouli, Master Information & Technology Officeholder – Sankara Nethralaya spoke on how the hospital industry has undergone a technological disruption in terms of what used to happen before and what it is now when it comes to patient care. "We all know that today in a hospital, taking intendance of a patient becomes the No. i KRA. There is a lot of collaboration and advice happening between a medico and a patient today and engineering can bulldoze a large innovation in information technology. As a matter of reality, the healthcare industry does not use technology as much as information technology is used in a banking or fiscal industry. And that is bound to change with time. In fact, nosotros are trying to get into that mould already by leveraging deject, social media and so on. Healthcare as an industry can exist put under critical intendance. On the other extreme, we accept a developed market like Usa where there is a lot of focus on wellness and a state similar Republic of india is trying to take hold of up with that trend."

S Due north Tripathi, Secretary, Parliament Diplomacy - Govt. of Bharat began his spoken communication with a simple statement – 'To be assuming and wise yous must exist immature and stupid'. "Cyber security that is discussed today requires a remainder of both. If you develop a organization or database and you accept stopped looking at the security aspect the consequences could be disastrous. At that place are 2 puzzles that are visible today - in both the manufacturing and service sectors. Despite disruptive technologies, productivity of human existence is not increasing the way information technology should accept. o there is a big question mark on productivity despite engineering. Another question that arises is why investment is not increasing despite reduction in interest rate. And these two create a task crunch. If productivity is not increasing no new manufacturing would come. Today the profitability is coming from how long y'all can make your people sit," he said.

Dr. Herald Dcosta, Director- Intelligent Quotient Security in his speech said, "Taking a cue from both experience of technical and judicial system, I volition debate over if there is any content which is threatening or unlawful. If at that place is a threat, then the recipient tin can register an FIR. There are diverse provisions in the Indian Prove Deed. WhatsApp should accept a process or a do in place that if at all a mobile is routed the message should not be communicated in such kind of a device, otherwise it may be happen that a incorrect person could be victimised because the evidence that came on the device is primary in nature. We require a cyber hygiene practise to find out if there are whatever apps which do this and at all are there whatever apps which tin change the date, time equally well as the content of the SMS. These things need to be taken intendance of very urgently."

Krunal Patel, Sales Head Republic of india & s Asia – TeamViewer gave his presentation on how digitization has emerged as an of import topic and TeamViewer equally a company is adding value to it. "Collaboration and digital transformation is apace moving ahead along with digitization and this is fast becoming a hot topic for CIOs/CTOs. TeamViewer as a company that started in 2005 tin add together value to our customers' digital transformation and collaboration journey. We connect people, places and things around the globe on the widest array of platforms and technologies. The company started as a remote support company but now nosotros are a full-fledged remote connectivity platform. When it comes to remote back up, in that location are 2 different tangents on 2 extreme levels in an Information technology landscape – remote support is inevitable equally everyone needs it, merely at the same time a CIO always has the concern of how to keep the public cyberspace network safe. Every bit a CIO/CTO, it becomes a challenge to residual betwixt these two groups. We are seeing more and more people adopting TeamViewer solutions in large enterprises; this is because it helps you give a very manageable application while also giving the ability of internet to be used for doing remote support, both in expert and bad bandwidth areas."

Rajesh Thadani – Director, Sales & Service – Crayon Software Experts India spoke in length virtually the collaborative world while too hinting at the fact that in coming times collaboration will exist seen on a dissimilar tangent altogether. "We are in a collaborative world and we are all seeing this emerging twenty-four hour period later day. Today is the era of bio hacking. The digital universe is exploding; it is estimated that $1 Trillion of global It spend is at present exterior IT procurement control. Cloud is at present a consolidation play with hardware, software, resources and knowledge fusing together. By 2020, over 26 billion smart devices are predicted to have IP addresses and will exist continued to ERP, while IoT will need licensing. So there is more of this collaborative world that we are going to see in times to come. This was quite a fiction a few years back but everything is real today. Merely security is going to be a large concern in this collaboration world. And that is where Crayon comes in and we take a very simple mission. Our mission is to support our customers, and optimize their RoIs from complex technologies. We piece of work very closely with them for software economics, cloud, and book licensing."

Jayantha Prabhu, Group CIO – ESSAR in his presentation said that world today is in an interesting time as Technology is irresolute very fast. "Nosotros hear about a new technology every vi months. The role of the CIO is to prefer to these new technology that they deem fit for their system and convince business users to implement that. While there are new keywords coming into the market – AI, ML, Blockchain, CIOs need to exist on their toes to understand all these technologies. In that location is no dubiety that digital is going to disrupt the manufacture. If you see the disruption journey – in 1995 people were talking near music, photography and video rental; in 2005 print media, Television, Travel, HR became the talking betoken; in 2022 we are talking almost Retail, Banking/Insurance, Healthcare, Automotive, Logistics & Transportation, Education, Telco and Food & FMCG; and and then in 2025 it is going to be a dissimilar world equally all the safe havens will be subject to digital disruption. So when the world is changing fast, it is upon us how fast we alter along with it."

Dr Rajeev Papneja, Chief Growth Officer – ESDS Software through his presentation before the audience tried to requite a better definition of what digital transformation is all virtually. "Digital transformation is challenging the status quo. Nosotros are stuck between Yep/No/May be and nosotros have to challenge it. Once we take challenged it, that volition give us the answer and this is what digital transformation is all near. It is not but engineering science or disruptions simply it is way beyond all that. Engineering existed for last 60 years, but why is in that location a new buzzword now around it. The digital generation that we see today are supposedly the customers for us tomorrow. They are non going to buy the way we sell. They are dissimilar and we then we have to get different. Digital Transformation is also not a unmarried departmental idea; information technology is a combination of IT and business teams understanding the technology, making a difference in their lives and achieving a target. It is non either the implementation of whatever product or service. It is basically how yous appoint your customers and make them come up back to you lot over again and again. That is what digital transformation is all almost."

The first panel word for the day was on the theme – Enjoying Digital Ride. The session was moderated past Vijay Sethi, CIO & CSO – Hero MotorCorp. The panelists who joined the session to talk over on the topic were – Joyjit Roy Ghatak Choudhury, Director – It & Knowledge Management, SRM University; Subroto Panda, CIO – Anand and Anand; Bibek Maity, CIO - Lux Industries Limited; Upkar Singh, Director – It, FIS Global; Sanjeev Sinha, President – IT & Digital Transformation, Republic of india Power Corporation Limited; Alok Mani, CEO & Founder – RPA Tech and Chandra Mouli, Master Data & Technology Officer – Sankara Nethralaya.

[From(Left-to-Right)Mr. Chandra Mouli, CIO & CTO- Sankara Nethralaya; Mr. Alok Mani, Ceo, Founder, RPA TECH; Mr. Sanjeev Sinha, President - IT & Digital Transformation, India Power Corporation Limited; Mr. Upkar Singh, Director IT, FIS GLOBAL; Mr. Bibek Maity, CIO, LUX INDUSTRIES LIMITED; Mr. Subroto Panda, CIO, ANAND AND ANAND; Mr. Joyjit Roy Ghatak Choudhury, Manager - ITKM, SRM Establish of Science & Engineering science]

The panel spoke nearly how digital transformation is integration of digital technologies into all areas of a concern and this has transformed industries such every bit media, transportation, and retail and is now sweeping through financial institutions. The panelists also cited one of their successful digital projects that managed to transform their organisation while too optimizing toll, fourth dimension and customer delivery.

Panelists

Vijay Sethi, CIO & CSO – Hero MotorCorp

"There are a lot of diverse digital projects undertaken by CIOs today, irrespective of the industry that they are in. The CIO or his It team is not taking up this project for himself but it is being washed for the business. So it has to exist a joint ownership, whether it is 80%, or 40%; the numbers can exist debated for the organization. It can be either style – Information technology can lead a project whereas business tin support it or vice versa. So there is cypher correct or incorrect about it. Simply the primal thing is at the end of the twenty-four hours any digital transformation that we are putting upwards has to give business benefits. Considering information technology is the business concern that pays for it and has to have advantage for it. Exercise non just adopt a technology just because everyone is doing it, but take it into consideration simply after doing a cost analysis and after reviewing how information technology can benefit your business organisation."

Joyjit Roy Ghatak Choudhury, Manager – IT & Knowledge Management, SRM Academy

"Coming from an educational background, the ane digital project that we expect frontward to is the classroom technology through which we can give the teachers more than edge for their lectures to be captured and transmitted to the students and proceed it in a repository for future usage. These lectures can be reviewed later till the time exams happen. The teachers can notice the lacunae on their delivery part while reviewing these lectures. It is beneficial for both students and teachers. For any digital project to be successful, information technology is important to identify the topmost issue and convert it into a reality."

Subroto Panda, CIO – Anand and Anand

"I come from the legal manufacture and with the new authorities coming in the number of examiners in the patent & trademark industry increased to 800. Then to clear the backlog of almost 9 years, we developed a uncomplicated solution for a complex problem which helped our organization save one meg dollar. The database was based on SQL with a piffling bit of algorithm open source was embedded in the application. Before one patent application used to take 6 hours for a patent engineer to resubmit it but with this tool it could be done in 10 minutes. We had an IT team that handled the whole project effectively. Information technology was fourth dimension saving as well. It was a clear motion-picture show of digital transformation here, considering if you meet the adoptability of digitization in the legal industry, information technology is quite hard. It happens only when there is an external thrust. Any digital project I undertake, it should increase the business concern efficiency and reduce the amount of human error."

Bibek Maity, CIO - Lux Industries Limited

"I take been working in the manufacturing manufacture for last 20 years. My starting time digital project here was a SAP HANA implementation. We have implemented in 54 locations in five legal entities within four months for four modules. Previously many systems were being used manually in different places simply with SAP nosotros shifted to a centralised common system for business organisation improvement process, manpower handling, stockholder direction and total financial command. We worked with E&Y for this projection. For me, while taking up any digital project one should optimise the issue and identify the problem in hand."

Upkar Singh, Manager – It, FIS Global

"Being an Information technology/ITeS company, in our journeying to an agile methodology recently we accept fully automated our testing. The impact was that the fault found later by the manual testers tin at present be caught past developers by doing a unique testing of their coding. The delivery to the end customer is errorless, the time to marketplace is faster and this has actually given us an edge. Before taking up any project, I ensure to take one pain surface area of my business concern role, concentrate on it and deliver so that others can follow it."

Sanjeev Sinha, President – It & Digital Transformation, India Power Corporation Limited

"Being from the utility industry, nosotros faced many issues. But one most critical affair that has made a meaning difference is in the distribution area. We have ability coming into the sub-stations, from where they go into transformers and thereafter they get to various users, both commercial and low-end users. This filigree has a lot of load and the critical infrastructure is on the distribution transformer level. If there is an outrage hither, the ability to the users goes down. These have been manually maintained hitherto. So nether digital transformation, we started with IoT and installed them in these transformers. So this information is getting transformed to the cloud every five minutes and we have a dashboard which nosotros make it bachelor to engineers where they can run across the various KPIs of the distribution transformers. They need not exist physically present there like they previously used to exercise."

Alok Mani, CEO & Founder – RPA Tech

"I recall i implementation I had done in the healthcare field. When you go for care in infirmary and if you lot have a cashless or any kind of insurance, and so you get a sanction of certain amount for that care. That amount may not be authentic and is based on sure assumptions. Afterwards when you are discharged, then the insurance company disburse that amount and this whole thing happens over e-mail. This becomes hard for the infirmary and the patient to rail. What we did with one of the hospital concatenation is we implemented robots that tin can read the emails, and figure out how much has been approved and paid. This is put into the financial arrangement of the hospital and the booking of the cash becomes faster."

The second panel give-and-take of the 17th edition of the Infotech Forum was effectually the topic - Emerging Technologies Bringing Newer Opportunities. The session was moderated past Dinesh Kumar, Group CIO – Wave Group. The panelists who joined the session to discuss on the topic were – Rajesh Narang, CTO – GeM; Arijit Dasgupta, CIO – Rupa & Co; Dr. South K Meher, CIO – AIIMS; Sanjay Chowdhry, CIO – Hamdard Laboratories; Avnesh Vats, It Head – EESL; S P Arya, Director – BizTech Counselor; Syed Kadam Murshed, VP – Information technology, Future Oncology Hospital and Rahul Arora, Regional Concern Director – SonicWall.

[From(Left-to-Right) Syed Kadam Murshed, Vice President It, Hereafter Oncology Infirmary; South.P. Arya, Director - BizTek Advisors; Dr. Rajesh Narang, CTO, GeM; Avaneesh Kumar Vats, Deputy GM - IT, EESL Energy Efficiency Services Ltd; Sanjay Chowdhry, CIO, Hamdard Laboratories Republic of india; Arijit Dasgupta, CIO, Rupa & Co Ltd.; Dr. Sushil Kumar Meher, CIO, AIIMS; Rahul arora, Regional Business Manager, North & East Republic of india & SAARC, Sonicwall Technologies]

The panel discussed on the topic of how emerging technologies today cover new and potentially powerful technologies that help organizations achieve business excellence through technology enablement, while also covering how these technologies help and build a concern.

Panelists

Avnesh Vats, IT Head – EESL

"New emerging technologies definitely accept an edge on today's market. In well-nigh of the companies, there are 2 type of Information technology – i is the traditional IP and the other is the ane you should look into that is new in the market. If y'all see 2 years dorsum we had implemented IoT based street lighting with centralised control & monitoring system in various states. We and so felt what would be the consequence or challenge but nosotros then realized that it has given a lot of benefit to usa where they take been implemented. In states like Andhra Pradesh, Gujarat, Telangana, there is a centralised IoT dashboard and my squad monitors it and then requite a study to the phone call centre to rectify any problem."

Dr. Rajesh Narang, CTO – Jewel

"GeM came into the motion picture only two and a one-half years ago, but it has transformed the way eCommerce is washed. In my view there are a few things that we need to consider – nosotros accept to change the existing processes and make them lean & slim. But now new age technologies accept come and higher up that state-of-the-art architectures have also come. Micro services architecture is one of them and nosotros are using that at Precious stone. Because of this nosotros take used DevOps as the applied science methodology and is different from monolithic architecture which we accept been using. In this architecture, productivity tin go up three times, as per my feel."

S.P. Arya, Managing director - BizTek Advisors

"I have seen many transformations happening in the IT field. I experience that the new and emerging technologies that ane is using should be reviewed of whether it has been used to its fullest capacity or not. Generally it happens that we deploy so many technologies and and then we miss out on so many threats; we simply implement and keep them running. But we are not using its complete potential. Nether such circumstances, newer technologies will always be a challenge."

Syed Kadam Murshed, VP – IT, Futurity Oncology Hospital

"I have been in the healthcare industry for 7-8 years. Emerging technologies is an ongoing procedure and the list goes never catastrophe. With time, new technologies are being added while some older names are wiped out from the listing. My accept is you should handle innovation very delicately mixed with concern operations and best practices to really proceeds success. At that place is no stop to innovation and we can take small steps to move forward. For instance, I worked in a infirmary where I had implemented digital wrist ring for the patients. Nosotros implemented it to reduce costs though barcodes. But it did not have off considering there are dark areas in the infirmary. Nosotros then used near field communication and the wrist bands were fabricated NFC enabled."

Dr. South K Meher, CIO – AIIMS

"Nosotros exercise business process re-engineering every five years. When the technology changes, we automatically change. At the moment nosotros are looking for the next three years to get the new HIS which is developed with open source. The engineering science what we volition be using is MongoDB and Python with AI based. Nosotros have already started with it since we have to run across the current technology need. Our get-go objective is to reduce the time and my observation is that when the paper system was at that place, fourscore% of the doctor's time was wasted on searching for a paper or the information. Today that time has reduced downwards and in coming years that time will go reduced farther."

Dinesh Kumar, Grouping CIO – Wave Group

"An of import thing which I feel is making the public aware of problems. Considering you can put security for your on applications but what will happen if there is a fraud. The more we keep implementing technology, the more than security we will have to strive for. Similarly if we recall blockchain as the panacea, and then it is certainly not considering we have come to know that even crypto currency uses that. Equally a CIO, I would just say one thing – evaluate technologies, learn nigh technologies fifty-fifty if y'all are non implementing it. Besides, it is of import to proceed in touch with the top management on a continuous basis and convince them on the advantages and disadvantages of any new technology."

Rahul Arora, Regional Business Director – SonicWall

"At that place are ii disquisitional components while trying to adopt any emerging technologies - one is what you want to accost and when that is clear only then yous can derive a solution. The second is whatever we evaluate today, there should be a clear visibility of a measurable matrix in the environment that you are trying to transform. Technology and its need drive one another; we cannot comment on what will outface the other. When nosotros are looking at the threat landscape and the technology advancements that is happening a lot of coin will keep to go into R&D. Otherwise information technology is a craven & egg story and information technology volition keep like that."

Sanjay Chowdhry, CIO – Hamdard Laboratories

"Any technology gets invested in or implemented a company should benefit and improve the business outcome. Business processes should be reduced rather than delaying it further. The turnaround time for single processes should exist reduced. The manual intervention should also exist reduced as it volition as well reduce the number of mistakes. I am foreseeing to implement RPA (Robotic process automation) next twelvemonth in my system. Take the example of finance, where it becomes a repetitive chore for 2-three people are tasked with the work of receiving coin from different vendors, nosotros as a CIO should look into improving the piece of work efficiency and increasing productivity. Technology and the need, both are inter-related. The technology will come first and and so the need will comes to raise the bar. Information technology is a cat & mouse game and it will go along forever."

Arijit Dasgupta, CIO – Rupa & Co

"Business processes accept ever been there and owners are identifying the technologies that are helping them while nosotros CIOs are integrating the processes with technologies. Business processes need to be analysed and measured prior to deployment. If you happen to practice information technology without analyzing, you are only taking a specific problem into the future without information technology getting addressed. The bodily advantage comes from improving the processes and any company irrespective of industry has a scope for improvement. Equally long as data is increasing, there is going to be the demand for innovations and as well security. Frequent assessment is the key piece."

The most awaited office of the effect was withal the unveiling of the 8th edition of the VARINDIA Make Book on the Indian ICT Manufacture that speaks about the present ICT Industry in India and encapsulates the Think Tanks of Republic of india, the Indian market Scenario, Eminent CIOs of Bharat, Made in India Brands and many more. It summarizes an array of useful and interesting data ane would require on a regular basis and has been designed with a unique navigation organization that allows 1 to search past company name and product category.

The result also witnessed the recognition of 120 Eminent CIOs of India, India's Top 25 Trusted Brands forth with Top 50 Near Admired ICT Brands of the country.

Read More than:  Digital transformation and confusing trends to drive the futurity: 17th VARINDIA INFOTECH FORUM:

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